Microsoft Office XP - Outlook 2002 - COXB

Description The Outlook 2002 training course from ATS will have you quickly using the powerful organization, time management, calendaring, and communication tools in this latest version of Outlook. Expert instructor Erin Olsen will guide you through the Outlook 2002 user interface and show you advanced features. At the conclusion of this course you’ll understand how to use Outlook to help maximize your productivity..

Course Outline

Module 1

Section A: Introduction • Overview • Outlook Features • E-mail Options • Outlook Interface • Navigation Options • Outlook Today • Customize Outlook Today

Section B: Creating Messages • Using the Inbox • Create New Message • Addressing Options • Name Checking • Completing Your Message • Send Message

Section C: Working With Messages • Changing Format • Spell Check • Creating Signatures • Formatting Signature • Stationery • Save a Draft

Section D: Distribution Lists • Creating • Select Members • Use List • Edit List

Section E: Attachments • Insert Text • Insert Hyperlink • Attach Files

Section F: Messaging Options • Importance & Sensitivity • Voting Buttons • Delivery Options

Section G: Sending & Receiving • Inbox • Preview & Auto Preview • Using Voting Buttons • Saving Mail Messages • Setting Flags • Forward Message • Printing Messages • Message Tracking

Section H: Customizing Mail • Email Options • Reply & Forward Options • Mail Format Options • Signature Options • Out of Office Assistant

Section I: Organize • Sorting Mail • Follow-up Flags • Create Folder • Create Mail Rule • Delete Items

Section J: Getting Help • Office Assistant • Ask a Question • Using Help Dialog Box

Module 2

Section A: Creating Contacts • Create a Contact • General Information • Phone Number & Email Address • Mailing Address • Internet • Comments & Categories • Create New from Same Company • Contact Views

Section B: Using Contacts • Printing Contacts • Print Style Options • Print Preview & Page Configuration • Import Information • Import from Excel File • Map Custom Fields • Exporting Contacts • Confirm Export • Contact Address on Internet

Section C: Getting More From Contacts • Create Contact from Message • Create New Letter to Contact • V-Cards • Receive V-Card

Section D: Scheduling Appointments • Add Appointment • Appointment Options • Local vs. Exchange Mailbox • Auto Date • Reminder Window • Recurring Events • Setting Recurrence • Multi-day Appointments

Section E: Working With Appointments • Move & Cancel • Change Multi-Day Appointments • Configure Default Options • Add Holidays • Print Calendar • Publish Calendar

Section F: Scheduling Meetings • Create a Meeting • Response to Meeting • Move Meeting • Accept • Tracking • Delete a Meeting • Group Schedule • View Group Schedules

Section G: Creating Tasks • Working with Lists • Create New Task • Task Tracking • Recurring Tasks • Assign Tasks • Accept Assigned Tasks • Email to Task • Add Task to Calendar

Module 3

Section A: Creating Journal Entries • Journal Options • Create Journal Entry • Apply to Contact • Configure Contact • Manage by Contact

Section B: Creating Notes • Note Usage • Move Note to Desktop • Customize Notes • Forward Notes • Managing Notes

Section C: Customizing Views • Define Views • Create New View • View Filters • Delete Custom View

Section D: Mail Merge • Mail Merge Contacts • Contacts Options • Mail Merge Helper • Insert Merge Fields • Format Document • Preview & Complete Merge

Section E: Archiving Data • Auto Archive Setup • Default Archive Settings • Manual Archive • Individual Folder Auto Archive Settings • Mailbox Cleanup

Section F: Delegation • Setup Delegates • Delegate Permissions • Add Delegated Folders to View • Working with Delegated Folders

Section G: Public Folders • Create New Folder • Create Public Contact • Notify Others • Delete Public Folders

Section H: Working With Forms • Custom Forms • Create Custom Forms • Adding Fields to Forms • Publish Custom Forms • Using Custom Forms • Select Startup Form

Section I: Synchronization • Overview • Setup Offline Folders • Connection State • Create Send & Receive Group • Synchronization Options

Price £ 358 (Bundle of 3)

Complementary Courses
Word 2002
Excel 2002
Access 2002
Powerpoint 2002
XP Intergration
XP Professional Bundle

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