WebSphere Commerce V5.4 Business Management - WA403v1
This course provides an introduction to IBM WebSphere Commerce Accelerator.
Students will gain conceptual knowledge of WebSphere Commerce Accelerator's
features, functions, and user interface.
The students will be introduced to the various menu choices and roles associated
with both the Business-to-Business (B2B) and Business to Consumer (B2C) views
in WebSphere Commerce Accelerator.
This course covers both Business and Professional Editions.
After completing this course, student should be able to:
o Describe the WebSphere Commerce V5.4 product including its features, functions,
o Describe the WebSphere Commerce Accelerator tool including its features, functions,
purposes and user interface elements.
o Describe the Store menu's features, functions, options and responsibilities
o Perform Store menu procedures and tasks.
o Describe the Marketing menu's features, functions, options and responsibilities
o Perform Marketing menu procedures and tasks.
o Describe Merchandising/Product Menu's features, functions, options and responsibilities
o Perform Merchandising menu procedures and tasks.
o Describe the Sales menu (B2B only) functions (accounts, contracts and RFQ's).
o Perform Sales (B2B only) functions and tasks.
o Describe the Operations/Sales menu's features, functions, options and responsibilities
o Perform Operations/Sales menu procedures and tasks
o Describe the Operations/Logistics menu's features, functions, options and
responsibilities by role.
o Perform Operations/Logistics menu procedures and tasks.
IBM WebSphere Commerce Accelerator Overview
Customer Service and Sales
Before enrolling in this course, students should have the following prerequisite
skills, or have taken the equivalent courses:
o Understand how to use a Web browser
o Understand general concepts of a retail store
o Understand marketing strategies related to a retail store
The target audience includes Business users of a WebSphere Commerce V5.4 system
in the following roles:
o Customer Service Supervisor
o Customer Service Representative
o Pick Packer
o Product Manager
o Marketing Manager
o Logistics Manager (B2B)/Operations Manager (B2C)
o Sales Manager
o Account Representative
o Category Manager
Price £35 (single user licence)
PJPW - Practical Java Programming for WebSphere
WA243v1 - WebSphere Commerce V5.4 System Administration
WA343v1 - WebSphere Commerce V5.4 Store Design
WA373v1 - WebSphere Commerce V5.4 System Programming